What is included in the hourly space rental?
All hourly rentals includes our standard banquet chairs, 60” round tables, access to the kitchenette, two restrooms, bar, wi-fi, and parking. Reach out to MosaicOaks about certain upgrades such as charger plates, clear trumpet vases, and a gold round stand.
How do I reserve a date?
Go to “Inquiry/Book” and complete the form and we’ll be in touch to discuss the details of your event. The security fee, 1/2 balance retainer, and signed contract must be remitted for your date to be fully reserved.
What is the security fee?
The security fee is the only fee that is refundable if the venue is not damaged and is not cleaned. A post event inspection will take place to determine whether or not this fee will be refunded. The fee is $100 and is due upon booking.
What is the cleaning fee?
There is an optional $125 cleaning fee that the client can add to their booking before their event. This will allow client and their guests to leave the facility and the MosaicOaks team will take care of cleaning after your event. Clients must ensure that all items brought in are removed and tables an chairs are put back.
Do you allow outside catering?
Yes, you are allowed to use your own caterer for your event.
Do you offer tours of your space?
Yes, this is by scheduling a tour appointment.
Can I add other items to your packages?
Yes. There are additional décor items and supplies available for rental via a la carte.
Does the rental time frame include setup and breakdown?
Yes, it does. Your facility rental period includes setup and breakdown time so that you may utilize your time as you please. There is no designated setup/breakdown window as long as you do not come before your contracted start time and do not stay after your contracted end time.
Is alcohol allowed in your venue?
Yes; per TABC (Tennessee Alcohol Beverage Commission,) clients cannot sell alcohol, but may serve it. We also require an event day insurance or a licensed bartender. We recommend https://www.eventsured.com/ but you can use your preferred choice.
How many guests does your venue accommodate?
Up to 44-48 people.
Is there anything that is not allowed in the venue?
Yes. There is some prohibited activity and items when renting the venue.
No smoking
No alcohol sales (can still serve but no money exchange for drinks)
No loitering
No glitter
No open flames (floating candles must be submerge with water)
No hookah
No smoke or fire
No confetti
No crazy string spray
No paint
No adhesives to the wall for hanging. This includes , but is not limited to tape, nails, glue, threads for sewing, zip ties, and chains(decorator must bring their own stands or backdrops).